Real estate companies share personal information with other parties such as banks, notaries and fellow estate agents, but who is now responsible and who is the processor? Or are there joint managers in certain cases?
Geometric data, photos whether or not associated with parked passenger cars, cadastral data, financial data and much more are processed on a large scale.
A thorough documentation is required for the storage and sharing of this data. It seems logical to keep track of customer information for years, if only just during research work when a customer re-presents itself after years.
VMEs work with personal data so that it is possible to know who is housed in which apartment, where that a contractor can report and who will then be shared with the syndic. Data minimization, documentation of data and encrypted communication are matters where we work as DPO solutions.
Camera surveillance is often used or there are access codes for entrances, garages and residences in general, but who has access to this data and what do they do with it.
Can a VME protect itself against data breaches?
- The association of co-owners can indeed protect itself as well as take technical and organizational measures to protect the personal information of its members.
- When a member moves, personal data is sometimes kept longer than necessary. Here we provide advice on retention periods and destruction procedures.
- Encrypted sending of emails and / or a syndic always or may be sent in copy is a matter that not everyone wants to agree with.
- Concluding processing agreements with contractors, garden maintenance companies, roofers or maintenance companies for central heating or lifts is our top priority.